Courses
With LYNX, get instant access to a database of impactful courses, easy to use!
Customer Centricity
  • Created by Admin
  • Created on 27/06/2022
  • 1 Topic(s)
  • 3 Chapter(s)
  • 20 Mins Course duration
ELC leadership skills soft skills self development customer centricity customer is king Customer is right Angry customers dissatisfied customer Customer service Customer centric ways Happy customers Customer styles Customer centric environment customer perceptions dealing with customers focus on customer
  • $9.99
Back
Description

Customer centricity is the ability of people in an organization to understand customers' situations, perceptions, and expectations. In this course you will learn all about customer centric approach.    

Course Objectives
1. Understand the meaning of customer centricity
2. Acknowledge the importance of customer centricity
3. Practice ways to become customer-centric

Course of study
Customer Centricity
20 Mins